Race Is The Best Definition Of Race - 965 Words

Omi and Winant Race is something impacts us all. The origin of the idea of race is hard to trace. What we do know is that without racism the idea of race would not exist. Race in today s world is a built categorization structure that was created to classify people separately. Race has played a tremendous role in our history. Race is hard to define. Michael Omi and Howard Winant had created what is considered the best definition of race. This definition of race includes three epiphenomena. The three epiphenomena of race are : ethnicity, nation and class. Ethnicity is one of the three epiphenomena of race Omi and Winant use to describe their definition of race. Ethnicity defined by Oxford English dictionary as â€Å"Status in respect of membership of a group regarded as ultimately of common descent, or having a common national or cultural tradition; ethnic character.† Ethnicity could not be the same as race. Ethnicity groups you together with people you have nothing in common with. Saying that one is black does not mean anything. In Africa there are 1,500 to 2,000 languages along with 54 countries (). Africa has 11.7 million square miles and with european colonization, there are different cultures made. Since African diaspora which is â€Å" the movement of a particular people to several places at once or over time† (Colins,2015) â€Å"black† men would not be the same all over the world. It is believed that over 200,000 Africans were delivered to European societies and an estimated 11Show MoreRelatedAre You A Raci st?1526 Words   |  7 Pages[Editor’s note: The compiler of this list of definitions has not made any of them up. He has seen such people called racists in various books and articles.] You are a racist if you are White and you meet one of the criteria below. Actually, according to criteria 7, all Whites are by definition racists. However, Blacks by definition cannot be racists even if they satisfy several of the criteria below unless they are labeled an â€Å"Uncle Tom.† Furthermore, by definition people of color (American Indians, mestizoesRead MoreThe Relationship Between Race and Ideology Essay971 Words   |  4 PagesThe Relationship Between Race and Ideology In this essay I will argue that the key to end racism is to understand race and ideology and how this two concepts relate to each other. Appiah claims that race does not exist. He uses scientific methods to prove that individuals from different groups of people have no greater genetic differences between them than the genetic differences in individuals from the same group of people. He writes: #8230;human genetic variability between the populationsRead MoreWho Is Hispanic? : An Individual Of Cuban928 Words   |  4 PagesWho is Hispanic? The conceptual definition for the word Hispanic used in this paper is: an individual of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish-speaking country, culture or origin. This conception of the word Hispanic is board because it includes all people with ties to a Latin American country or country with Spanish culture, while remaining specific by maintaining that that these connections are through origin or culture. Every ten years the U.S. government issuesRead MoreArchetypes In The Movie Talladega Nights913 Words   |  4 Pages Talladega Nights An archetype is defined as â€Å"a typical character, an action or a situation that seems to represent such universal patterns of human nature† (â€Å"Archetype - Examples and Definition of Archetype.†). The three most common archetypes are the hero, the sidekick and the villain. Talladega Nights is a movie that contains an example of each of these (McKay). It is about NASCAR and the legacy of Ricky Bobby. One of his famous quotes is â€Å"If you’re not first, you’re last† (Talladega Nights:Read MoreRace And Ethnicity : Race866 Words   |  4 Pages Race† is a complex word that has a variety of definitions, and one of the definitions in the dictionary lists it as a group of people that share a similar lifestyle, culture, tradition, history, etc. In reality, race itself is ambiguous and can be interpreted in many ways. The concept of race is largely complicated, yet it has seen a major impact in American society, sparking major outcries f or many years. The textbook, Rethinking the Color Line: Readings in Race and Ethnicity, goes into substantialRead MoreWhiteness Of A Different Color1363 Words   |  6 PagesMatthew Frye Jacobson’s Whiteness of a Different Color offers innovative insight into the concept of â€Å"race† and the evolution of â€Å"whiteness† throughout American history. Jacobson focuses his analysis on the instability of racial identification over time and how race has been created and perceived throughout different stages of history. He states in his introduction that â€Å"one of the tasks before the historian is to discover which racial categories are useful to whom at a given moment, and why† (pRead MoreRace Relations : A Resolved Issue?1644 Words   |  7 PagesGuyo Kotile Race Relations: A Resolved Issue? ENGL 1021-64 Prof. Larry Sklaney 3 Dec. 2013 Although the issue of race relations has died down since the civil rights movement, it is still present in politics and the work place today. Race relations works to better the rights of minority citizens and to lessen the gap between the races. With the facts stated above, race relations are an important issue in the United States of America. Race is a much discussed social and political topic. Race, especiallyRead MoreAsian Immigrants During The Nineteenth Century1590 Words   |  7 Pagesclaiming their white identity not only confirmed the value of whiteness but also demonstrated that race was being socially constructed rather than being static, unsettling the racial hierarchy. Whiteness was of high value during the nineteenth and early part of the twentieth century in the United States because white identity was the necessary qualification to be granted citizenship, and it provided the best and most possible way for Asian immigrants to fight for their equality. The court case of InRead MoreCulture and Diversity: Understanding Disparities in Health Programs1273 Words   |  5 Pagesactions and behaviors that succeed (Issel, 2009). The World Health Organization (WHO) published a definition of health that is widely accepted and useful for health planning purposes. This definition defines health as more than just the absence of illness, but says instead that health requires the presence of well-being (as cited in Issel, 2009, p. 4). Health professionals, in working with this definition, must still come to an understanding about the scope and nature of health programs. Culture andRead MoreAdvertising : The World Is Obsessed With Labels845 Words   |  4 Pageswhen selecting your race and gender. With a quick swipe of a pen or a click of a mouse people label themselves as male or female, white or black, and everything in between. Consequently, our societal need for everything and everyone to be labeled, and our willingness to yield to those needs creates prejudices and inflicts discriminatory behavior on those who challenge their assigned labels or whose labels are deemed inferior. Advertising teaches consumer which brands are the best; with clever jingles

Demand Music Streaming And The Modern Music Industry

On-Demand Music Streaming and the Modern Music Industry In October 2014, Taylor Swift released her latest studio album 1989, and by year’s end it had become 2014’s best-selling album with over 3.6 million copies purchased. Many fans had also anticipated listening to her newest work through the popular on-demand music streaming service Spotify. Instead, a week after the album’s premiere, Taylor Swift pulled her entire discography from the site (Mansfield). Her actions have since sparked a debate over the impact of on-demand music streaming in today’s music industry. Currently, on-demand music services are most beneficial to customers, major music labels, and well-known artists. What exactly is media streaming? In the past, digital media required devices to have large amounts of local, internal storage to hold content libraries for playback. Instead, streaming allows for media consumption via temporary downloads from online servers which are deleted once playback is complete. Music streaming is not new, as internet radio services like Pandora have been around for over a decade (â€Å"About Pandora†). Such services allow for the creation of custom stations through user feedback about musical tastes. While this allows for greater personalization than traditional radio stations, the drawbacks include the inability to select specific songs, repeat previously played tracks, create playlists, or listen to entire albums. On-demand services, on the other hand, allow for all of this inShow MoreRelatedThe People s Platform : Taking Back Power And Culture1421 Words   |  6 PagesWants a Say Ask anyone how they listen to music the answer will likely be through any means of easy access at an affordable cost. A study conducted by news outlet Nielsen s Music 360 claimed, â€Å"Americans streamed 164 billion on-demand tracks across audio and video platforms in 2014†. The rapid increase in popularity music streaming platforms are experiencing leaves people wondering what that means for the music industry. When more consumers utilize the on-demand method of entertainment access, how doesRead MoreMusic Networking : The Impact Of Music And Music Websites1257 Words   |  6 PagesOne of the larger aspects of most up and coming musicians careers is having enough money to produce more music for their fans. And, although music streaming sites such as Spotify and Pandora do pay artists when people listen to their songs, the payout is often not worth the effort. When I say the amount paid per stream of a song is low, I mean it is low (McIntyre). These low payments are what is slowly devaluing the effort of small-time artists that want to find success but just cannot seemRead MoreMusic Industry Essay1009 Words   |  5 PagesMusic Industry Essay Introduction A i: I am going to be looking at the music publishing companies Universal Music Group, Inc. (UMG), one of the biggest major labels in the music industry and Beggars Group Limited, (BGL), a powerful UK independent label. UMG own and administrate VEVO and in recent news Google Inc. is reportedly looking at investing a 10% stake worth  £42million. The deal has not yet been signed but it is said that it will include a renewal agreement that will see VEVORead MoreThe Future is On-Demand Entertainment Essay examples1200 Words   |  5 PagesOn-demand entertainment (OED) enables people to watch, read or listen to nearly anything they want, whenever they choose. Innovators such as Napster, the original file-sharing portal that debuted in 1999 during the height of the dotcom boom, paved the way for the modern OED industry by battling well-funded adversaries over copyright infringement. In response to consumer demand, Comcast launched its On Demand channel with 740 movies in 2003. By May 2011, customers had accessed 20 billion programsRead MoreMedia Piracy1584 Words   |  7 Pagesrange over a variety of industries, including software, music, TV and movie production. There is no denying that media piracy has transformed the way consumers enjoy products. By analyzing the origins of media piracy, studying its usage today, and debating the global and ethical views, one can see how this is an issue we cannot ignore. Media Piracy 1 INTRODUCTION The term â€Å"piracy† has traditionally been associated with images of skulls, ships, and rum, but in the modern age there is a new definitionRead MoreE Commerce And Its Impact On The Music Industry1977 Words   |  8 PagesMusic industry has always been a very competitive and intensive area in retail as well as e-commerce. Additionally, music is considering to be part of creative human’s life, therefore the growth in the music industry has never slow down in terms of business. Talking about E-commerce and benefits of the Internet, there are million ways for people to search for music, such as ITunes, Cd players, mp3 players, YouTube and so on. Spotify created to satisfy the customer need in the fastest and the mostRead MoreA Nation s Culture Of The Heart And The Soul Of Its People1118 Words   |  5 PagesIntroduction of Hypothesis: â€Å"A nation’s culture resides in the heart and in the soul of its people.† This still stands true even in modern-day society, where things are rapdily changing, and starkly different from the past. However, in today’s world, the increased awareness of foreign culture as a result of globalisation causes the loss of local culture in terms of support given to local artistes. In this context, what exactly is local, and what is our own local flavour? Looking at xinyao, thereRead MoreOverview Of The Publishing Industry Essay1533 Words   |  7 PagesPublishing Industry The publishing industry is not just for books. It involves production and marketing of information. Other than books, the publishing industry can be found in newspapers, magazines, cards of various types, music, and directorial software. Publishers of the content hold the copyright to the work which they or another artist produces. The different kinds of media can be found in hard copies, digitally online, through audio, or with a compact disk. The publishing industry in generalRead MoreThe Use and Overuse of Music Essay1167 Words   |  5 PagesTechnological advances in society have helped shape classical music. Music has become more and more accessible over the years. Formerly only being heard in concert, Classical music can now be heard over the internet through downloads, videos, mp3s, streaming etc. This means that the audience for the music which was once small has expanded greatly. People stumble across videos on youtube and become aware of music they didn’t realise existed. 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Abortion Teenage Pregnancy Free Essays

Alyssa Gonzalez Prof. Carter ENC 9020 11-3-09 Teenage Pregnancy Everyday we see or hear about a teenage girl pregnant. When were teenagers we don’t realize the long term effect on unprotected sex. We will write a custom essay sample on Abortion: Teenage Pregnancy or any similar topic only for you Order Now Not only getting pregnant but picking up sexual transmitted diseases. There are many effects on teenage pregnancy emotional and physical. Teenage pregnancy is the number one problem in the United States on why kids drop out of school. Right now kids are having sex at a very young age and not using protection and getting pregnant causing young girls to drop out of school and not getting an education. In those cases the kids of the teenage moms usually end up being messed up because there parents were so young they don’t have that much of an education because they dropped out. Schools and parents encourage abstinence from all sexual activity but these days girls think the only way to prove to there boyfriend or just a hook up that they like them is by having sex. Resulting in pregnancy if not using a condom or not on birth control or if those fail. Now girls and guys like having sex because its fun and it feels good not worrying so much about the consequences. Teenage pregnancy can be very stressful of course for the girl to having to decide whether or not to keep the baby, how to cope with motherhood or whether to make an adoption plan. The biggest effect a girl faces is the body changing during pregnancy and there lifestyle. Because most teenagers are drinking underage, smoking, lack of sleep, and unhealthy diet that can have a negative effect on the baby. Emotional teenage girls have a higher risk on health issues then an older women, such as anemia, pregnancy induced hypertension, toxemia, premature elivery, cervical trauma, and even death. Teenage girl is more likely to be undernourished and suffer premature and prolonged labor. Many of these risks is because a lack of parental guidance. When a teenager is pregnant it also has an effect on the society of being pregnant while your in school and unwed. People in our society seem to condemn the young girls that become pregnant and cast them aside. In peoples minds its that you have to be married out of school and have a house to be able to have a kid when that’s really not the case anymore. How to cite Abortion: Teenage Pregnancy, Papers

Achievements Manufacturing The Engineering -Myassignmenthelp.Com

Question: Discuss About The Achievements Manufacturing The Engineering? Answer: Introduction Latino Engineering Company is experiencing some problems springing from a change of ownership. The change of management has brought about a change in the way the organization carries out its activities. Apparently, during the previous leadership, the owner of the company was the sole decision maker, and this made it easy to make a decision or undertake any necessary actions. From the prevailing conditions, it is clear that Dominic Latino had a very close relationship with the workers which translated to the effective and efficient functioning of all the departments. This can be attributed to the fact that he was very passionate and dedicated to ensuring that his company produces the best products and he himself had a hand in the designing and developing of the products. The love and passion was enough motivation to Latino, and he had to use the thrust from inside to ensure that all the worker put efforts in ensuring that the dream was realized. Since the exchange of leadership, the company receives complains from the clients ranging from faulty equipment to poor customer relations. This shows that there has been reluctance in the way the human resource is functioning. This situation needs to be fixed in the quickest, possible time for the company to avoid losing the market appeal and customers (Limwichitr, Broady-Preston and Ellis, 2015. P.480). In this paper, we will establish the origin of the situation using the best-suited tools and after that recommend how to rectify the problem and improve the operations and overall performance of the organization. Problem Solving Approach The best approach in this situation is the quality management plan given that it addresses the issues that the Latino Engineering Company is facing. The approach touches on issues like employee involvement, customer satisfaction, the processes and also organizational efficiency. To crown it, this approach is designed to ensure that all the activities carried out by a company are aimed at the satisfaction of the client or the customers (Paliska, Pavletic, and Sokovic, 2017, P 80). Techniques and tools used In any methodology, there has to be methods and tools used to identify the problem and devise the ways to counter it. Using the most appropriate tool is vital because it ensures that it is easy of detecting the cause of a problem while giving the lead to the best way to stabilize the situation. In this case, we will employ the 7QCs tools which include the use of a check sheet, a control chart, the Pareto diagram, the Scanner plot, cause, and effect and a histogram. Narrowing down, the cause and effect incorporated with the Pareto diagram will provide the best results in the case of Latino Engineering Company (Doggett, 2015. P.34). The Pareto Diagram The use of this tool calls for the arrangement of all the elements and factors in descending order on how each can lead to the problem at hand. From there it becomes easy to establish the main causes of the situation and figuring out the solutions. In this case, we will employ this tool by looking at all the element factors that could play a role in the change of attitude of the employees. Below is the list of these elements; Ownership Change All these issues started to arise after a Dominic Latino sold the company. It goes without saying that this change somehow has a hand in the status quo of the organization. During the previous management, everything was running smoothly, and many people wanted to acquire equipment from the company. Slowly after the change of hands, the problems sprout out so we have to see how the change may have contributed to this. Production Process In the recent past, there are complaints about the deterioration of the products quality to even the extent of defectiveness. This means there is a problem in either the designing, production or both of these stages. When the customers suddenly start complaining about equipment, it means that they are not getting what they expected or they are not experiencing what they previously experienced (Paliska, Pavletic, and Sokovic, 2017, P 80). Employees Behavior Apart from a complaint about the products, the clients have raised concern on the customer relations desk. Unlike in the past, they are now having a hard time dealing with the personnel in the company. The client care department has become sluggish and ineffective in that they are taking long before responding to customer inquiries and even doing wrong packaging for orders received. This indicates that the workers are sending signals and messages of discontentment and low motivation. It is a regular thing for companies and other businesses to change ownership in the corporate world. Like in the case of the Latino Engineering Company, the new owners tend to keep hold of the workers to ensure a smooth transition. It is not always an easy during the handover and immediately after the takeover but it is expected that after some time things go back to normal. However, in this case there seem to be more than just the change of hands because the organization is experiencing many negative things than expected. During the reign of Dominic Latino, the company was thriving in the production of quality and desirable products which satisfied the customer demands, and this led to the growth of the customer base. All of this changed for the worse once the new owner took charge of the company. In a way, this shows that the new management has problems in the way they run the affairs of the organization and mostly on how it relates to the human resource. This is not good for busin ess, and the company has to make sure everything goes back to normal (Tannock, Krasachol and Ruangpermpool, 2012 P. 385). First of all, when Latino left, the new owners were not able to keep some of the senior engineers. This could be the cause of the decrease in the quality of the products. Keeping the junior workers was a great move but letting the great minds of the company go was the beginning of the fall. It is hard to replace the best people in an organization, so it should be the aim of any management to keep the brains of the business. After the veterans left, the company had to replace them, and it seems that the human resource department could not get perfect replacements, and so they recruited underqualified employees leading to the production of substandard equipment (Doggett, 2015. P.34). Even with the poor recruitment, it is hard to come into terms how the remaining workforce took a left in such a short time. Just in a year, they changed from the established top cream workers to medium error-prone employees. From this, we can read element of mutiny and sabotage from the staff. For instance, responding appropriately to customers has become hard. There are deliberate delays and wrong packaging of orders which does not happen even with new employees. Cause-Effect Diagram The cause and effect tool is a common approach in the identification of problems I organizations. The cause-effect tools work on the basis that every action has a significant effect. This tool helps the experts look into a problem and relate what they see to what could have caused it. In our case, we can connect the change of ownership with the outcome where we use the takeover as the cause and the deteriorating functioning as the effect. Firstly and foremost, the company is experiencing a problem in the production of the equipment and the customer relations department. Just after the new owners took charge of the business, the customers started reporting defective products and poor response from the organization. Bearing this in mind, it is evident that the new owner has failed in managing the various departments. First, the customer care department should know that the client is always the king and at no time should any actions could lead to a confrontation with them. Secondly, the manufacturing or the production unit is letting down the whole company because it is essential for the department to ensure the products are quality and meet the market and customer demands. This means that the new management is not keeping close tabs in all that is happening in the company. This was not the case with their predecessor who ensured that everything was running smoothly and effectively. Recommendations As it stands, there is a problem in various departments of the company like the customer relations department. This department is the link between the enterprise and the client, and if the bridge is weak, then the relationship is as well dead. The errors and unresponsiveness can push the clients away and turn to competitors who offer better services and products. Also, the manufacturing department is also struggling to meet the market demands. This calls for a quick fix if the company wants to continue their dominance in the market. After looking deep into the problems facing the company, it is evident that all the processes and activities are not tailored at meeting the wants and needs of the customer. It is known that the customers are the most important stakeholders of any business because without them all the production, no matter how good it is, will go to waste. For this reason, any business, including the Latino Engineering company, should strive to ensure that the clients are satisfied. To achieve this, we came up with the following approach to rectify the problems facing the organization. Focus on the Customer Every organization works to fulfill the desires of the customers. For our case, it is about the restoration of trust, satisfaction, and confidence of the customers. This calls for dedication by the workforce in the entire organization. In effect to this, we recommend that the company establishes training workshops for the employees. The training should be aimed at equipping the workers with the fundamental skills needed for operations and also enhancing them to improve their competencies in the product designing. Also, for the customer relation department personnel should be reminded the importance of the clients and how to deal with the customers in a friendly and professional way. If push comes to shove the organization should look forward to recruiting a new set of skilled top engineers who will help design better products. Same way for the customer care unit, if the present individuals are not up for the task, there is no need of keeping dead wood in the system. Instead, go for motivated and well-equipped persons to deliver in the department. While carrying out all of these activities, remember that everything is aimed at convincing the clients that the company is the best in the industry hence prevent them from switching sides to competitors (Magar, and Shinde, 2014.P. 371). Employee Participation One of the significant resources in the function of any business is the human resource. These are the employees who ensure that everything is working as expected. So, it is important for all the staff to read from the same script for a company to prosper and realize the set goals and objectives. For this to happen, the employees must feel that they are a part of the company to the extent that the progress of the enterprise is their core aim. Any employee with an issue should be heard out by the management. This will lead to them opening up their minds to innovations and inventions will later translate to quality performance of the organization. From this case, it is noted that the employees are not motivated to perform their duties, and this can be pointed at poor relations with the new management. Each employee needs to feel appreciated for them to add his or her input towards the achievement of the companys goals. So, this calls for an establishment of a better system which will ensure good relationship and motivation amongst all the workers (Magar, and Shinde, 2014.P. 371). Establishing an Operation-Centered Process From the results after one year, it is evident that the company is operating in an unstructured way. This has resulted in a bad customer management and defective products. To creep out from this, the management should establish a system that is operation-centered. Every unit will know what is expected of them and will work to ensure that they dont lag behind. Through this, the company can easily note the departments that are not doing their part and rectify or address the arising issues before they grow. Collaborative and Integrated System Teamwork and collaborative functioning is a very critical aspect to the success of any organization. Every department in any company is in a way dependent on another. So, if there is an established working relationship between these departments, there is a higher chance of succeeding. Therefore, the Latino Engineering Company should initiate such a structure where all the departments are connected. This will ease the problem identification because if a unit fails to live up to the expectation, the other departments will feel it and raise concern (Limwichitr, Broady-Preston, and Ellis, 2015. P.480). Self-Reflection System Once the problems have been worked out, it is important for the company to have a system that will occasionally look at the progress of the business and identify issues that need to be addressed. With this, it will be easy to root out anything that might develop to deter the progression of the company. This system will also help the organization to identify any cracks showing on the company and seal them and also improve on the areas that need attention. Most importantly, this will enable the company to regularly assess the improvement index while also comparing itself to the main competitors in the industry. Initiating an Effective Communication Structure Effective communication structure ensures that every person in the organization is always informed of all that he or she needs to know. Also, it makes sure that all the burning issues are communicated and sorted out at the appropriate time. Good communication structure has defined communication channels, and every worker knows who to go to when they need to talk about any issue. This makes it easy to solve any issues coming up from all the quarters. Finally, good communication results to motivation and willingness to perform the duties because the leadership of the organization is always in the know of any pressing issue and works it out. If implemented fully, these recommendations will help the Latino Engineering Company to recover from the recess and go to even greater heights. These recommendations look forward to establishing a customer-oriented production and working company. If the company works with the customer in mind, all the production aspects will be tuned to produce the best in the market, and this is a guaranteed success. Continuous Improvement (CI) Plan Finally, to even reclaim the lost grounds and improve further, the company needs to establish an ongoing improvement plan. The plan should outline the main activities that every individual and departments should carry out to achieve the projected objectives. This plan should look at the following highlighted aspects. Quality Management. The company should make sure that all the departments are functioning correctly. Also, the management should work to ensure that all the units are adequately provided with the required resources, including adequate human resource. This should go on as long as possible, and it should not stop after regaining stability. Excellent employee management. Workers are important for the functioning of an organization. So at no time should the Latino Engineering Company let the human resource be unsatisfied and demotivated. Proper remuneration, job appraisals, and promotions are essential aspects in ensuring employee satisfaction and motivation and encourages more effort input because someone is looking and appreciating. Encourage and communicating culture. Communication is as important as the human resource. Any issue needs to be addressed and if there is no way to do this it keeps on growing and finally comes out as a big uncontrollable problem. So, a good communication system will help avoid some situations that can rock the company in future (Limwichitr, Broady-Preston, and Ellis, 2015. P.480). Conclusion It is important to note that companies find themselves in similar problems but through well-structured approaches, they manage to come back even stronger. So the Latino Engineering company should follow the recommended approaches to recollect itself and become the once flying company in the engineering equipment manufacturing. Most important is to bear in mind that these approaches will not yield results overnight. It will take time, and if followed to the latter for six months the company will be entirely different from what it is now. Further, if they observe the continuous improvement plan, the company will continue to give quality products and service for a long time. References Limwichitr, S., Broady-Preston, J. and Ellis, D., 2015. A Discussion of problems in Implementing Organizational Cultural Change: Developing a learning organization in University Libraries. Library Review, 64(6/7), pp.480-488. Kerzner, H., 2017. Project Management Methodologies. Project Management Case Studies, pp.1-27. Salah, S., Rahim, A. and Carretero, J.A., 2010. The integration of Six Sigma and Lean Management. International Journal of Lean Six Sigma, 1(3), pp.249-274. Cummings, T. G., Worley, C. G. (2015).Organization development change. Burke, R., 2013. Project management: planning and control techniques. New Jersey, USA. Medinilla, A. (2014).Agile Kaizen: managing continuous improvement far beyond retrospectives. https://www.books24x7.com/marc.asp?bookid=76667. Natarajan, D. (2017).ISO 9001 quality management systems. https://public.eblib.com/choice/publicfullrecord.aspx?p=4829897 Oakland, J.S., 2014. Total quality management and operational excellence: text with cases. Routledge. Magar, V.M. and Shinde, V.B., 2014. Application of 7 Quality Control (7 QC) Tools for Continuous Improvement of Manufacturing Processes. International Journal of Engineering Research and General Science, 2(4), pp.364-371. Dale, B., 2015. Total quality management. John Wiley Sons, Ltd. Swanson, R. A. (2012).Analysis for improving performance: tools for diagnosing organizations and documenting workplace expertise. Readhowyouwant.com Ltd. Porter, L.J. and Parker, A.J., 2013. Total quality managementthe critical success factors. Total quality management, 4(1), pp.13-22. McAdam, R., 2016. Life after ISO 9000: An analysis of the impact of ISO 9000 and total quality management on small businesses in Northern Ireland. Total Quality Management, 10(2), pp.229-241. Chmiel, N. (2017).An introduction to work and organizational psychology: an international perspective. Wiley-Blackwell. Kanji, G.K., 2010. Total quality management: the second industrial revolution. Total Quality Management, 1(1), pp.3-12. Powell, T.C., 2015. Total quality management as competitive advantage: a review and empirical study. Strategic management journal, 16(1), pp.15-37. Day, G. (2014).Production and quality management system. London, UK, Koros Press Limited. Paliska, G., Pavletic, D. and Sokovic, M., 2017. Quality toolssystematic use in process industry. Journal of Achievements in Materials and Manufacturing Engineering, 25(1), pp.79-82. Furnham, P. A., Taylor, J. (2011).Bad Apples: Identify, Prevent and Manage Negative Behaviour at Work. Basingstoke, Palgrave Macmillan. https://public.eblib.com/choice/publicfullrecord.aspx?p=665907. Price, A. (2013).Human resource management. Andover, Cengage Learning EMEA. Chase, R. S., Shamo, W. (2013).Elements of effective communication. Washington, Utah, Plain and Precious Publishing. Doggett, A.M., 2015. Root cause analysis: A framework for tool selection. The Quality Management Journal, 12(4), p.34